Job Posting Title:

Pediatric Mental Health Clinical Support Supervisor, TCHATT

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Hiring Department:

Department of Psychiatry

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 31, 2026

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Location:

AUSTIN, TX

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Job Details:

Purpose

The Pediatric Mental Health Clinical Support Supervisor will supervise a team of mental health care coordinators and clinical operations support staff working on the Texas Child Health Access Through Telemedicine (TCHATT) program. The purpose of this position is to supervise and support the team that helps children and families navigate through the TCHATT program from referral to discharge. The candidate will work within a team of internal and external stakeholders to coordinate core functions of the program, assist in connecting to providers in the community for long-term care, if needed, and should possess the ability to manage competing priorities in a fast-paced environment and to work independently and in collaboration with others. This position has an end date of 8/31/2026, but may be renewable based upon availability of funding, work performance, and progress toward goals. Funding is expected to continue.

Responsibilities

Recruits, trains, supervises, and evaluates a team of care coordinators and clinical operations support staff.

Oversees all phases of care coordination, including referral intake, patient enrollment, scheduling, and linkage to long-term community resources.

Provides clinical supervision, evaluates diagnostic impressions, and conducts therapy sessions under LPC-S or LCSW-S supervision.

Collaborates closely with schools, TCHATT providers, and families to ensure continuity of care and high satisfaction.

Leads program administration efforts including workflows, medical records management, and scheduling systems.

Develops, implements, and audits policies, procedures, training materials, and dashboards to drive operational efficiency.

Coordinates internal/external communications related to clinical services, discharge planning, and school collaboration.

Conducts compliance audits and risk mitigation, escalating issues and recommending corrective actions as needed.

Required QualificationsMaster’s degree and be certified as a Licensed Professional Counselor (LPC) Associate or Licensed Master of Social Work (LMSW) in the state of Texas.Three (3) years of professional experience working in a health care or educational (preferably K-12) setting.Excellent oral and written communications skills.Experience working in a multidisciplinary setting.Proficient in Google Suite or other comparable office computer software package.

Relevant education and experience may be substituted as appropriate.

Preferred QualificationsKnowledge of managed care, medical terminology, patient referral process, claims, and CPT coding.Experience working with pediatric behavioral and mental health patient populations.Knowledge of educational practices supporting mental health and social emotional learning in K-12 settings.Experience developing, refining, and evaluating patient care plans or student education plans, and developing and delivering status reports. Experience working in one or more electronic medical records platforms.Ability to prioritize, plan, and handle multiple tasks/demands simultaneously.Bilingual (English/Spanish) language proficiency.
 Salary Range

$62,000 + depending on qualifications

Working Conditions

May work around standard office conditions

Repetitive use of a keyboard at a workstation

Use of manual dexterity

Occasional weekend, overtime and evening work to meet deadlines

Occasional interstate, intrastate and international travel

This is a full-time position; hybrid work is expected with limited on-site work.

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.