**Job Summary** Join our dynamic team as a PE-Ins Claims specialist where you will leverage your expertise in the Life and Annuity domain to process and manage insurance claims efficiently. With a focus on accuracy and customer satisfaction you will play a crucial role in ensuring smooth operations and contributing to the companys success. This position requires working from the office during night shifts providing an opportunity to collaborate closely with team members and enhance your skills in a supporti **Responsibilities** + Process insurance claims with precision and ensure compliance with company policies and regulations. + Analyze claim documents and assess the validity of claims based on Life and Annuity domain knowledge. + Collaborate with cross-functional teams to resolve complex claim issues and provide timely resolutions. + Maintain accurate records of all claims processed and update the system with relevant information. + Communicate effectively with clients to gather necessary information and provide updates on claim status. + Identify potential areas of improvement in claim processing and suggest actionable solutions. + Ensure high levels of customer satisfaction by addressing inquiries and resolving issues promptly. + Monitor claim trends and provide insights to management for strategic decision-making. + Adhere to company guidelines and industry standards while handling sensitive client information. + Participate in training sessions to stay updated on industry changes and enhance domain expertise. + Support team members by sharing knowledge and best practices in claim management. + Contribute to the development of efficient workflows and processes to optimize claim handling. + Utilize technical skills to streamline claim processing and improve overall efficiency. **Qualifications** + Possess strong Life and Annuity domain knowledge with a focus on insurance claims. + Demonstrate excellent analytical skills to evaluate and process claims accurately. + Exhibit effective communication skills to interact with clients and team members. + Show proficiency in using claim management software and related tools. + Have a keen eye for detail to ensure accuracy in claim documentation. + Display a proactive approach to identifying and solving claim-related issues. **Certifications Required** Certified Insurance Claims Professional (CICP) or equivalent certification preferred. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.