Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer - Accounts Receivables- Customer Master Data Process

In this role in this role, we are looking for candidates with relevant experience in Accounts Receivable process where you will be responsible for performing day-to-day Customer master data process while meeting the agreed service levels. The person is required to coordinate with different stakeholders within and outside Finance function to set up new customers and execute on any modification requests for the existing customers

Responsibilities
• Ensure accuracy, consistency, and completeness of customer master data records.
• Review new account requests thoroughly as requested and in line with the agreed laid out process
• Validation for no duplication of accounts or any fraudulent activity
• Validation of Purchase order confirmation and date validity
• Validate payment terms of the customer/account
• Completion of customer account set up in AX
• Regularly update customer information based on business requirements.
• Perform data cleansing and validation tasks.
• Coordinate with sales, finance, and operations teams to gather required information for new customer onboarding or to update customer data.
• Analyse customer data to find trends, patterns, and opportunities for process improvement.
• Generate reports and dashboards for client visibility.
• Enforce controls to prevent unauthorized changes to customer master data.
• Adhere to data governance policies, regulatory requirements, and industry standards.
• Experience in running the DB, credit scoring website to evaluate credit limits at the time of the new customer onboarding process.
• Facilitate data sharing across departments while keeping security protocols.
• Manage internal and external queries related to Customer master via calls and emails.

Qualifications we seek in you
Minimum Qualifications
• Bachelor’s degree in commerce or equivalent
• Relevant Prior work experience
• You are required to work in US time zone
• ERP experience of Microsoft AX, Oracle, Salesforce, SAP, Service Now
• Proficiency in using MS office applications such as Word, Excel, PowerPoint
• Ability to learn fast, absorb knowledge and apply newly learned information
• Ability to work effectively within all levels of an organization, both internally and externally
• Ability to work both individually and in a team environment
• Ability to think creatively and find solutions to issues
• Basic to intermediate Excel and have used MS Office
• Detail oriented with the ability to multitask and complete tasks with efficiency and accuracy
• Ability to self-manage, take the initiative and escalate to the supervisors as needed
• Effective follow up skills to maintain a healthy relationship

Preferred Qualifications/ Skills
• Working with US based clients is mandatory.
• Familiarity with computer products and programs are desirable for this position
• Experience in IT distribution/hardware/software industry will be an advantage
• ERP experience of Microsoft AX preferred
• Experience with ServiceNow, Salesforce

Why join Genpact?
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.