Description Note: This resource will be assisting with moving equipment and imaging, but working closely with their Desktop Technicians to support other duties within their environment. This is a entry-level position with the Desktop Support group of Charles Schwab & Co., and will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our Schwab internal customers. We are looking for an enthusiastic candidate who enjoys a fast paced environment, has great customer service skills and a "can-do" spirit. What you’ll do: • Work with a team of Desktop Support technicians in one of the largest service centers at Schwab with over 6,000 users. • System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops. • Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers. • Also required to provide phone support and remote assistance as needed. • Deploy and reclaim computer equipment which includes maintaining asset management database with current status. • Document work in various tools. (Remedy, Clarity) • Provide excellent customer support to Schwab employees. • Work at multiple sites. • Hours 8 -4:30 or 8:30 – 5:00 C This is a entry-level position with the Desktop Support group of Charles Schwab Co. and will focus on providing real-time support for technology problems and fulfillment services move add or change requests for our Schwab internal customers. We are looking for an enthusiastic candidate who enjoys a fast paced environment has great customer service skills and a can-do spirit. What youll do: - Work with a team of Desktop Support technicians in one of the largest service centers at Schwab with over 6000 users. - System administration of Windows 10 Windows 11 and Mac OS X desktops and laptops. - Provide hands on installation troubleshooting and technology support for desktops laptops monitors and personal printers. - Also required to provide phone support and remote assistance as needed. - Deploy and reclaim computer equipment which includes maintaining asset management database with current status. - Document work in various tools. Remedy Clarity - Provide excellent customer support to Schwab employees.. - Flexible Hours 8 -4:30 or 8:30 - 5:00 Required Skills: ** Position will be on-site in Austin- **Address is 11800 Schwab Way Austin TX 78758 What you have: - The successful candidate will have a Bachelor's degree in technology and/or a minimum 1-3 years recent experience supporting technology in an enterprise-wide internal Service Center environment. - A working knowledge of PC technical support of the Windows and Macintosh OS Windows 10 Windows 11 and Mac OS X is desired. - Should demonstrate strong communication skills including both written and verbal. Skills Desktop, Windows 10, Windows 11, MAC OS, Imaging, Hardware Top Skills Details Desktop,Windows 10,Windows 11,MAC OS,Imaging,Hardware Additional Skills & Qualifications This is a entry-level position with the Desktop Support group of Charles Schwab & Co., and will focus on providing real-time support for technology problems and fulfillment services (move, add, or change requests) for our Schwab internal customers. We are looking for an enthusiastic candidate who enjoys a fast paced environment, has great customer service skills and a "can-do" spirit. What you’ll do: • Work with a team of Desktop Support technicians in one of the largest service centers at Schwab with over 6,000 users. • System administration of Windows 10, Windows 11 and Mac OS X desktops and laptops. • Provide hands on installation, troubleshooting and technology support for desktops, laptops, monitors and personal printers. • Also required to provide phone support and remote assistance as needed. • Deploy and reclaim computer equipment which includes maintaining asset management database with current status. • Document work in various tools. (Remedy, Clarity) • Provide excellent customer support to Schwab employees. • Work at multiple sites. • Hours 8 -4:30 or 8:30 – 5:00 CW will work at both Westlake and Southlake locations (Will not be split during a given day) What you have: • The successful candidate will have a Bachelor's degree in technology and/or a minimum 1-3 years’ recent experience supporting technology in an enterprise-wide internal Service Center environment. • A working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11 and Mac OS X) is desired. • Should demonstrate strong communication skills, including both written and verbal. Experience Level Entry Level Pay and Benefits The pay range for this position is $15.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Jun 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.