**Description** **Introduction** Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) PBX Operator with HCA Florida St. Lucie Hospital you can be a part of an organization that is devoted to giving back! **Benefits** HCA Florida St. Lucie Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) _Note: Eligibility for benefits may vary by location._ Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Florida St. Lucie Hospital family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic PBX Operator to help us reach our goals. Unlock your potential! **Job Summary and Qualifications** The PBX Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice. Duties Include but are not limited to: + Answers multiple incoming telephone lines + Obtains necessary information and transfers calls to correct extensions + Provides information to callers as appropriate + Performs overhead paging + Monitors all alarms located in PBX and notifies appropriate personnel, as required + Responds quickly and accurately to emergency situations as required, remaining calm. + Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. + Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment. + Assist with maintaining cleanliness, safety and security of the PBX area. + Maintains confidentiality, security and integrity of patient and organizational data. + Ensures release of information is consistent with all privacy policies. + Orients and mentors new staff members. What qualifications you will need: + Relatedexperience strongly preferred + Experience in customer service position + Previous PBX experience in a medical setting is desirable + Ability to perform calmly, competently and quickly in emergency situations + Customer service abilities + Ability to perform work that requires frequent standing, bending, reaching and some lifting HCA Florida St. Lucie Hospital is a 229-bed acute care facility accredited by the Joint Commission. Since 1983, HCA Florida St. Lucie Hospital has provided quality care to the Treasure Coast community. We offer a full range of services including a birthing center, cardiac catheterization lab, cancer care, and breast center. We offer minimally-invasive and robotic surgery, general and vascular surgery. The Orthopedic and Spine Institute offers the latest in orthopedic equipment. This ensures patients have access to high-quality care. HCA Florida St. Lucie Hospital is a Certified Primary Stroke Center, and an American College of Cardiology accredited Chest Pain Center. The Emergency Room at the main hospital and the freestanding ER at Darwin Square are designed with consideration for special populations such as pediatric and geriatric patients. We are located in Port St. Lucie, a city which attracts a vibrant mix of people due to its low crime rate, diverse housing stock, and abundant open space. If you are interested in a dynamic career in a great location, we invite you to explore opportunities to join our team at HCA Florida St. Lucie Hospital. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our PBX Operator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.