Job Responsibilities:
The Magna HR systems team is a fast-growing team meant to support day to day activities of Payroll and HR practitioners within our Canadian and US operations. This role is responsible for providing technical support and troubleshooting assistance for the Dayforce Time and Payroll modules.
Your Responsibilities
Provide technical support and troubleshooting for the Dayforce Payroll module
Assist end-users in resolving system issues related to payroll processing and related functionalities
Document and track support tickets, ensuring timely resolution of user inquiries and issues
Collaborate with cross-functional teams to address system bugs, enhancements, and upgrades
Conduct testing and validation of system configurations, updates, and enhancements
Train end-users on Dayforce Payroll functionalities and best practices
Stay up-to-date with the latest Dayforce features and industry trends
Who we are looking for
University education or equivalent. Preferably Business Related in nature.
Demonstrate critical thinking and analytic skills with strong problem solving and troubleshooting skills
Ability to accurately collect information in order to understand and assess the clients’ needs and situation
Well-developed root-cause analytical skills with the ability to configure and troubleshoot issues and defects
Ability to prioritize workload and provide timely follow-up and resolution
Previous experience in supporting Dayforce Time and Payroll or similar HRIS software
Knowledge of timekeeping and payroll processes
Strong communication and interpersonal skills
Focus on delivering quality customer service
Attention to detail and ability to handle confidential information.
Ability to work in a fast-paced, deadline-driven environment.
Your preferred qualifications
Strong attention to detail
Strong verbal and written communication skills
Ability to manage confidential and sensitive employee information
Ability to set priorities in a fast-paced environment
Previous experience in supporting Dayforce Time and Payroll or similar HRIS software
Knowledge of timekeeping and payroll processes
What we offer
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
In addition, we offer you the following site benefits:
An overview of our benefits will be discussed during the recruitment process.
Awareness. Unity. Empowerment.
At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire based on experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Awareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.Worker Type:Regular / PermanentGroup:Magna Corporate