At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As Payroll Specialist with French and Italian or Spanish you will be accountable to execute the payroll function Alcon associates. Accountable for executing high quality and accurate service to associates and Alcon in adherence with the Payroll Service Center service levels (SLAs), key process, and operational metrics (KPIs).
In this role a typical day will include:
Day-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associates and managers across countries and languages; ownership of requests: solving cases, updating systems, providing updates, following instructions in agreed standards and timeframesAct as first point of contact for questions from Alcon associates and managers and provide guidance on fundamental Payroll topics and issuesProcess payroll changes, following global and local processes and compliance guidelines and maintain confidentiality of employee dataAdvanced knowledge and understanding of multiple payroll systems.Collect, review and aggregate payroll data inputs from multiple upstream sources (automated and non-automated) for assigned country payrolls.Monitor supplier payroll processing and compliance activities and review outputs for completeness and accuracy.Provide support in international equity- and incentive-relevant statements and Warrants etc, to ensure correct taxation and build accruals accordinglyWork closely with FRA on reconciliation and financial reportingWork closely with other functional areas to gather payroll inputs efficiently and effectively (e.g., Timekeeping, Benefits, Compensation, etc.)Perform Payroll Audits and Controls as per checklistRequest funding of payroll, payroll taxes and other third party payments, as applicable; ensure Treasury receives and acts upon requests.Be actively committed to continuous improvement activities: identify process gaps, form improvement ideas and present to ManagerRoot Cause analysis: actively propose solutions and coordinate issue resolution, ensure escalation process is followed if applicablePro-actively identify the needs and support the preparation and production of understandable documentation ( SOPs/ work instructions), people policies, procedures, handbooks, guidelines as requiredJuggle the tasks according to priority and being able to effectively handle competing priorities.Organize, monitor and enhance relationship with stakeholders and vendors (if applicable)Handle client requests within agreed upon Service Level Agreements as well with agreed level of politeness/ Customer Experience Mindset and detail of responseTroubleshoot issues and respond to inquiries/requests in line with agreed service levels and case management processes.Engage in various activities to build an HR knowledge base for the team to use covering multiple HR processes and local legislationBuild a relation and work effectively within a team and also with other teams, supporting and respecting each other, sharing knowledge, buddyingEffectively engage and contribute to projects on team, regional and global levelSupport the process of training users on HR systems, policies and processesShare your in-depth knowledge with colleagues and internal clients in order to broaden awareness of HR processesPerform internal process controls, data uploads and reconciliations as part of the processHOW YOU CAN THRIVE AT ALCON:
Opportunity to join growing, early-stage organization built within a mature, stable global companyCooperation with well-known, top-class payroll vendors like ADP and STRADAVery best working environment for our employeesCollaboration and frequent direct interactions with business stakeholdersTruly international environment and daily interactions with colleagues from all over the worldAttractive benefits / compensation packageFlexible hours , remote work model possibilitiesBrand new office with many facilities inside located at NewCity building, 15 Marynarska Street, WarsawWHAT YOU’LL BRING TO ALCON:
Passion for payroll operations function and curiosity for detailsFluency in French, English + Italian or SpanishExperience with foreign payroll/s systemsAbout 2 years of experience in payroll processing, either in in-house or outsourced modelExcellent customer service behavior (role model)Positive attitude and ability to work in fast-paced project environmentTime Management expertise and experience, Kronos experience a plusTransition experience is a plusEffective use of technology, resource material, websites and payroll supplier tools to ensure accurate and timely processing of payrollAbility to provide easy-to-use and -understand information to Alcon’s employees on payroll processes and payroll results, as indicated on the employee pay statementAlcon Careers
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