**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. **Your role and responsibilities** Performs daily transactions linked to Client's tactical and strategic requirements focused on Human Resources processes/functions. Supports Client's strategy, priorities, and operations and broadly leverages this knowledge to achieve appropriate business process support. Develops and implements process and operational improvements to meet Client and IBM requirements. Handles daily Human Resources (HR) duties for the organization to address tasks linked to recruitment, record maintenance, payroll processing, first level of support, benefits, data maintenance, among other areas. **Required technical and professional expertise** Candidate must possess at least a Bachelor’s/College Degree, preferably Human Resources or equivalent Similar work experience of at least 1- 2 years especially in a BPO or similar fast-paced setting Good English Communication (verbal & non verbal) Skills Basic computer and internet navigation skills Amenable to working in shifting/night schedule Intermediate in MS Excel **Preferred technical and professional experience** ERP working experience Ability to prioritize tasks, manage multiple priorities and tight deadlines Highly organized, analytical, results-oriented and has keen on details IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.