We are currently hiring a Payment Solutions Support Analyst to join the team! This individual will be responsible for a range of support and analysis activities specific to system testing, site support and internal and external inquiries. _Key Accountabilities:_ + Work closely with project teams and other internal departments, including but not limited to Study Start Up/Site Contracts, Accounts Payable and Accounts Receivable / Billing + Review and assist with inquiries and resolution specific to site payment inquiries/disputes and issues related to fund setup activity, ensuring timely escalation, if applicable + Provide support to the Site Payments and Analytical teams + Provides supporting documentation to auditors as necessary + Upgrade testing for system + Special projects as assigned _Skills:_ + Excellent organizational and written/verbal communication skills + Ability to work with a virtual team across locations and cultures; strong team-orientation and interpersonal skills + Must be customer focused and able to manage challenging priorities and remain flexible and adaptable in stressful situations; ability to manage multiple and varied tasks with enthusiasm and prioritize workload + Strong computer skills in Microsoft Office Suite, including intermediate excel skills + Commitment to high quality work for effective presentation and documentation _Knowledge and Experience:_ + Medidata Site Pay experience preferred, but not required + Oracle experience preferred, but not required + Experience in providing outstanding customer service. + Experience in a clinical research environment necessary _Education:_ + High school diploma and 3+ years relevant work experience required + A Bachelor’s Degree in Accounting, Business Administration, or related field; or equivalent combination of education plus moderate, progressive financial experience preferable, within a CRO. \#LI-REMOTE EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.