Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Payment Lifecycle Manager II within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience.Cash Asset Management are a firmwide utility that provides End- to-End Cash Management that enables treasury to effectively manage the firm's balance sheet. The global team delivers operational and strategic support to Treasury CIO. Including cash position projections, predictions, and post cash movement analysis on managed accounts. Automation and enhancement of the cash movement processes and remediation of the existing cash Nostro landscape, to improve account data quality, strengthen controls and address lost revenues, increased costs, and operational inefficiencies.

Job Responsibilities:

 

Work with the Cash Asset Management Operations Teams and Service Owners to achieve all assigned objectives, in support of our key values, ensuring the right cash is in the right place, at the right time, with maximum transparency.Work with stakeholders to onboard accounts to the Registry and Cash Services within agreed SLAs and Standards.Use data to drive decision making, prioritization, and continuous improvement for CAM.Own and deliver related priority initiatives in line with Cash Asset Management strategic objectives.Provide accurate, appropriate, and timely progress reporting through frequent communication and management of stakeholders, highlighting risks and issues.

Required Qualifications, Skills and Capabilities:

Strong interpersonal skills, confident in both verbal and written communication at all levels, Influencing action and changeAbility to challenge the Status Quo and question why a service is being provided or provided in a particular mannerExcellent prioritisation, planning, organisational and time management skills, with the ability to handle multiple priorities and to act with own initiativeExecution focused and risk aware, a problem solver who can articulate clear and workable solutions Takes responsibility and ownership for issues and follows through to resolution with timely and relevant communications Promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible styleDemonstrated communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results/change and implement projects/processes Strong data centric and problem-solving mindset 

Preferred Qualifications, Skills and Capabilities:

Knowledgeable of banking functions, specifically, in one or more of the following areas: Finance, Network, Reconciliations, Cash Management, Risk and ControlsProcess design. Understand the strategic objective and work to a pre-agreed frameworkBuilds/promotes a client/customer centered organization

Experience of Industrialisation of new processes