Summary

JOB SUMMARY

The Patient Surgical Liaison (PSL) has the primary responsibility of managing the surgical waiting room and all persons related to patients having surgery at Carroll Hospital Center. The PSL uses a customer friendly approach to manage family members waiting to keep them updated and informed of the patients progress through perioperative services. The PSL has excellent communication skills and is adept at recognizing situations that need further intervention. The PSL escorts family members to the appropriate floor upon the patient's admission. The PSL keeps updated records of where family members are should they leave the waiting room and helps to coordinate the surgeon and family meetings throughout the day. The PSL reports directly to the Clinical Manager of Surgical Services. The PSL ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital Center.

REQUIREMENTS Preferred High School Diploma Less than 2 years Required
 

Additional Information

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer:

Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health?

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.

Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.