Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in York. Weekend and evening availability required to support the hours of operation. **Responsibilities:** + **Patient Interaction:** Greet patients, assist with check-in, collect copayments, and update information. + **Scheduling:** Arrange follow-up appointments and connect patients to services. + **Support:** Help patients navigate the healthcare system and provide clear instructions. + **Technology:** Register patients in Biometrics and promote MyUPMC portal. + **Financial Advocacy:** Educate patients on financial responsibilities and connect them to resources. + **Compliance:** Verify insurance, obtain consent signatures, and follow HIPAA regulations. + **Admin Tasks:** Handle phone calls, scan records, and perform office duties. + Completion of high school or equivalent. + Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. + Two years of experience in a medical, billing, fiscal, or customer service role preferred. + Knowledge of medical terminology preferred. + Prior experience with Medipac, Epic, or other health records systems preferred. **Licensure, Certifications, and Clearances:** + Act 31, Act 33, Act 34, Act 73. **UPMC is an Equal Opportunity Employer/Disability/Veteran**