Posting Description

PATIENT SERVICE REPRESENTATIVE, URGENT CARE (PSR), MIT Health, is responsible for patient flow and appointment scheduling; front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information; administrative tasks, including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; patient contact, both in person and by telephone; interacting with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; and providing positive and effective customer service that supports departmental operations.

Find a full job description here: https://health.mit.edu/jobs