Patient Services Rep-Community Specialist; 1.0FTE; Day/PM Shift
Meriter-UnityPoint Health
15131BRDepartment Name:HSP Child & Adol Psychiatry OP Location:Child/Adolescent Psych Hospital Job Description:The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following:
+ Child and Adolescent facility front entrance reception desk reception
+ Support for the Child/Adolescent Intensive Outpatient Services (IOS) program.
+ Facilitates outpatient registration and supports authorization processes.
+ Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant.
+ Secretarial support as assigned.
Why UnityPoint Health?
+ Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
+ Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
+ Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
+ Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
+ Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
+ Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Required Qualifications:
+ High School Diploma or equivalent
+ Experience in a customer service or administrative support role in a healthcare setting.
+ CPR
+ Knowledge of general MS office systems including Outlook, Word and Excel.
+ Proficiency with keyboarding.
+ Customer service experience
+ Effective verbal and written communication skills
+ CPI Training within 90 days of hire.
+ Use of usual and customary equipment used to perform essential functions of the position.
Preferred Qualifications:
+ Once or more years of experience in a Mental Health setting.
+ Knowledge of registration processes, Epic Cadence program.
+ Knowledge of medical terminology.
EEO/M/F/D/V
Auto req ID:15131BRZip Code:53719Compensation:Commensurate with experience.Job Title:Patient Services Rep-Community Specialist; 1.0FTE; Day/PM ShiftSite Address:8102 Wellness WayWork Schedule:Day/PM shiftHours Per Week:40Status:Benefit Eligible City:MadisonFTE:1.0
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