Patient Services Rep Req #: 0000204424
Category: Billing/Collections/Registration
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: Belleville OBGYN
Salary: $20.14 - $25.47 per hour
Location: Barnabas Health Medical Group, 36 Newark Ave, Belleville, NJ 07109

Job Title:Patient Services Rep

Location:Barnabas Health Medical Group

Department Name:Belleville OBGYN

Req #:0000204424

Status:Hourly

Shift:Day

Salary Range: $20.14 - $25.47, Hourly

Pay Transparency:

The above reflects the anticipated hourly range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.

Qualifications:

Required:

High School Diploma or General Education Degree (GED)Relevant experience and/or training, or equivalent combination of education and experienceDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communication skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environment

Preferred:

Associates Degree or Bachelor s DegreeBilingual in English/SpanishPrevious medical receptionist experience or background in general officeKnowledge of medical terminology and electronic medical record (EMR) systems

Scheduling Requirements:

Shift Working: Monday-Friday, 8:00AM-5:00PM Day Shift - (One Late Night Shift Possible Per Week)Full-Time, 40 Hours Per Week

Essential Functions:

Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certifications as necessary

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick TimeRetirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental LeaveTuition ReimbursementStudent Loan Planning SupportFlexible Spending AccountsWellness Programs Voluntary Benefits (e.g., Pet Insurance)Community and Volunteer OpportunitiesDiscounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer