**Employment Type:** Full time **Shift:** Day Shift **Description:** Full Time Monday - Friday Day shift Phlebotomy & EKG experience required + **POSITION TITLE: Patient Service Representative** **POSITION SUMMARY:** The Patient Service Representative erforms all required patient registration procedures. Assists in the organization of patient flow within the service area. Ensures that all ordered testing and pre-admission processes are completed as ordered. May perform specific procedures including, but not limited to, phlebotomy and electrocardiograms. **EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:** High school graduate or equivalent. General knowledge of keyboard and data entry processes as well as basic terminology relating to computers. Phlebotomy and EKG experience required. Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually on populations served as identified in scope of care and service. **SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:** Excellent communication and customer relation skills. Must be able to type and demonstrate basic computer skills. Current BLS/CPR certification and First Aid training. **WORK ENVIRONMENT AND HAZARDS:** Clinical setting. Exposure Class I – routine or potential exposure to blood, body fluids, excretions or secretions. **PHYSICAL DEMANDS:** Light work: able to push, pull, lift, stand and walk. **WORK CONTACT GROUP:** All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. **SUPERVISED BY:** Coordinator and Manager + Purpose Purpose Posting Job Description **MISSION STATEMENT:** We are passionate healers dedicated to honoring the Sacred in our sisters and brothers. **VISION:** To be world-renowned for passionate patient care and outstanding clinical outcomes. **CORE VALUES:** In the spirit of good _Stewardship,_ we heal by practicing: _Compassion_ through our kindness, concern and genuine caring; _Reverence_ in honoring the dignity of the human spirit; _Excellence_ by expecting the best of ourselves and others; _Integrity_ by being and speaking the truth. **RELATIONSHIP-BASED CAREGUIDING PRINCIPLES:** Caring and healing practices are found in relationships, communication and the hospital setting. Patients are actively involved in their care and experience a therapeutic relationship with the caregiver. Patient care is designed to meet patient and family needs while taking into account the unique needs of each patient. These values are consistent in practice and include patient advocacy, safety and education. Teamwork promotes clinical excellence and is rooted in effective communication, accountability and continuity of care and respect for co-workers. Caring leaders create an environment in which caring relationships happen. These leaders emerge from all levels of the network helping to create a shared vision reflecting the mission, vision, and values of THNY. Pay Range based on Location and experience $16.20-$23.50 **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran