Patient Service Specialist - Medical Front Office Job ID 334469 Experience (Years) 1 Category Administrative - Administrative Services Street Address 2960 Eldorado Parkway Overview

Baylor Scott & White Institute for Rehabilitation

Northeast DFW Metroplex, TX

 

 Patient Service Specialist (PSS)

 

Hours: vary between 7am to 7pm

 

As Needed (Per Diem) Float

 

      Eligibility and effective dates vary

 

 

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage:

Murphy, Richardson, Allen, Plano, McKinney, Frisco

 

PRN rate: $21.00 an hour

 

Responsibilities ResponsibilitiesCoordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. Collects towards patient responsibility at each visit.Scan and maintain medical documents.Reconciles and posts charges daily and other reporting to ensure clean claim processing.Responds to all request for information from patients, other department and physicians.  Maintains office, orders supplies and manages mail.Willingness to adjust schedule to center needs.Travels Attends all mandatory meetings and in-service education programs.Travels to non-home location center or other site for coverage when necessary. Qualifications

 

Minimum Qualifications

High School Diploma or equivalent required

Preferred Experience

Customer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration Additional Data

Equal Opportunity Employer including Disabled/Veterans