Patient Service Specialist - Float
Benton, IL
NovaCare Rehabilitation
Position will serve as a PSS-float for all Southern Illinois clinics. Person will work out of their home oracle in Benton when they are not floating to cover other clinics. 32-40 hours per week depending on the coverage needs.
Location: 1104 W. Main Street, Benton, IL 62812
Position Type: Full Time
Schedule: Monday-Friday (Available 7 am to 6 pm Monday through Friday)
Compensation: $16.75-17.50/hour (based on experience)
Recharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive medical/Rx, vision and dental planInvest in Your Future: Company-matching 401(k) retirement plans, as well as Life and Disability protection
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development teamCollect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications
Qualifications
Minimum Qualifications:
High School Diploma or GED requiredPreferred Qualifications:
Previous Therapy Experience1 Year of Front Desk ExperiencePhysical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shiftAppropriate manual dexterity to enable typing (including10-key) throughout a work day/shiftAbility to lift up to 25lbs, safely, from ground to waist using proper body mechanicsAbility to carry office supplies up to 10lbsVisual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written directionAbility to speak and hear sufficiently to understand and give directions Additional Data Equal Opportunity Employer/including Disabled/Veterans