Position: Patient Service Specialist
Location: 9351 Grant Street Suite 430, Thornton CO 80229
Type of Employment: PRN (could go part time)
Schedule: Monday - Friday (early mornings and some evenings required)
Compensation: $18-$19/hour based on experience
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications
Minimum:
High School Diploma or GEDPreferred:
Bilingual (English Spanish Speaking)1 Year of Front Desk Experience Additional DataEqual Opportunity Employer/including Disabled/Veterans
Applications are accepted on an ongoing basis.