RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** • Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. • Provides information for financial assistance to patients in identifying resources to cover anticipated clinic charges not covered by health plan, insurance, or other sources. **II. TYPICAL PHYSICAL DEMANDS:** • Seeing, hearing, speaking, finger dexterity. • Constant: repetitive arm/hand motions. • Frequent: reaching below shoulder level, frequent gripping of an object. • Occasional: standing, walking, sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level. **III. TYPICAL WORKING CONDITIONS:** • Not substantially subjected to adverse environmental conditions. **IV. MINIMUM QUALIFICATIONS:** **A. EDUCATION/CERTIFICATION AND LICENSURE:** • High school diploma or equivalent. **B. EXPERIENCE:** • One (1) year general office, clerical, or customer service experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, physician's office, etc; or completion of a Nursing Assistant or Medical Assistant program/degree. • Experience to demonstrate: o Ability to operate office equipment such as computer, copier, facsimile, and telephone. o Ability to communicate effectively in English, both verbally and in writing. o Ability to keep accurate records and do mathematical calculations. • Knowledge of ICD-10 & CPT coding and medical terminology preferred. • Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet