Work where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob SummaryPatient Service Coordinators are responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencemiddot Warmly greets and registers arriving patients middot Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matter middot Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visit middot Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients middot Collects co payments and office charges as needed and explains office payment billing policies to patientsmiddot Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room actively removing trash and keeping magazines current at the start of each session and throughout the daymiddot Travel within Fairfield region officesWork where every moment mattersEvery day more than Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticuts most comprehensive healthcare networkHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob SummaryPatient Service Coordinators are responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experiencemiddot Warmly greets and registers arriving patients middot Answers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matter middot Schedules new patient appointments accurately and informs patients of essential preparation requirements prior to visit middot Reviews daily Televox report of appointment confirmations to ensure accurate schedule and appropriate communications with patients middot Collects co payments and office charges as needed and explains office payment billing policies to patientsmiddot Ensures patients have a comfortable and inviting environment by maintaining a clean waiting room actively removing trash and keeping magazines current at the start of each session and throughout the daymiddot Travel within Fairfield region officesHigh school diplomaGED equivalent OR a minimum of years customer service experience preferred Year customer service experience in a fast paced medical office preferredEpic experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentHigh school diplomaGED equivalent OR a minimum of years customer service experience preferred Year customer service experience in a fast paced medical office preferredEpic experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment