Are you passionate about patient care and looking to make a real impact? Our Pinnacle West Shore office is seeking a dedicated full-time Patient Service Coordinator to join our compassionate team in Mechanicsburg, PA. ( _2020 Technology Parkway, Suite 3200 3rd floor, Mechanicsburg, PA 17050_ ). This location offers free parking! *Travel to other locations may be required to assist with staffing/coverage needs on as needed basis. This position plays a vital role in supporting physicians by performing both front and back-office responsibilities to ensure a seamless and satisfying patient experience. Daily duties include rooming patients, taking vital signs, preparing charts, managing supply inventory, patient check in and out, and maintaining clean and organized exam rooms. _Why Choose UPMC?_ + We prioritize patient well-being and employee satisfaction. + Discover the array of benefits awaiting you as a UPMC team member on our blog (https://mycareer.upmc.com/10benefits/) including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents. + Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience. Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center! **Responsibilities:** + Completes vital signs, specimen testing and EKGs as needed. + Organizes daily schedule of patients, greet patients and assigns rooms. + Order supplies for the unit as necessary. + Maintains competency requirements. + Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. + Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. + Participate in interdisciplinary activities such as staff meetings and other committees as assigned. + Other Duties as Assigned. + Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. + Anticipates and responds to meet customer needs. + Respond appropriately to crisis situation as a team member. + Participates in interdisciplinary activities such as staff meetings and other committees as assigned. + Assists in the registration of patients to include verification and confirmation of health insurance coverage. + Immediately report any situation that may impact safety of patients, visitors and staff. + Provides front desk coverage as assigned. + Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. + Account for all customers in the clinic. + Provides lobby/waiting room coordination and supervision. + Serve as liaison between customer and clinic staff. + Collects 100% of copays daily and correctly balances at the end of each day. + Coordinates scheduling to include testing. + Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. + High School graduate or equivalent required. + Minimum of three years of direct patient care and or phlebotomy experience. + Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. + Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. + Possesses excellent organizational skills. **Licensure, Certifications, and Clearances:** + Medical Assistant or Phlebotomy licensure preferred + CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire + Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**