Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. /*Will travel with the Neighborhood Health team, HHCs mobile healthcare program, which provides mobile healthcare clinics embedded within community locations to ensure all community members have access to equitable healthcare. Neighborhood Health team members meet at our satellite office locations and travel together in HHC fleet vehicles for mobile clinics.*/ *_Job Description_* Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards. *_Key areas of responsibility_* • Responsible for driving fleet vehicles to and from mobile events. • Assist in transport of mobile equipment bins. Load mobile equipment onto vehicles prior to office departure, offload upon arrival at location, load back onto vehicles at close of event and offload upon return to office. • Responsible for restocking mobile equipment inventory • Coverage required at multiple satellite locations • Perform other related duties as required Qualifications - External • High school diploma or equivalent preferred • Relevant experience in a fast-paced medical office highly preferred. • Epic experience preferred. • Positive, customer-focused approach, with commitment to providing excellent patient care. • Valid Driver’s license within 3 Months (90 days) of hire date or job transfer date • Ability to push/pull/lift 50 lbs. /*Bilingual English/ Spanish preferred.*/ We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group* **Title:** *Patient Service Coordinator - Neighborhood Health* **Location:** *Connecticut-Norwich-11 Stott Ave Norwich (10364)* **Requisition ID:** *25161676*