Be the Best at Getting BetterJoin over Hartford HealthCare colleagues who make a difference every dayWhat We OfferCareer growth and movement opportunities within our networkOn going education and trainingRobust Benefits PackageGenerous PTO to promote worklife balanceSpecial Interest GroupsReferral Bonus Programtop leader number of employee referrals in the industryWellness ProgramsEmployee Discount ProgramsSupportive cultureAwards RecognitionFlexible Scheduling Rewarding CompensationK with company matchClinical specialty opportunitiesHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob SummaryA busy Dermatology office is seeking a Patient Service Coordinator to support patients primarily through handling incoming and outgoing phone calls This role is key to creating a positive patient experience by facilitating clear communication among patients healthcare providers and clinical staff ensuring smooth and efficient office operationsAnswers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matter Provides outstanding and professional customer service to ensure efficiency and promote a positive patient experience Provide timely accurate and friendly patient access while adhering to clinical appropriateness and patient privacy standards Coordinating with clinical operations and providers transferring calls as necessary including handling complaints and escalationsReliable transportation is required with occasional travel between office locationsBe the Best at Getting BetterJoin over Hartford HealthCare colleagues who make a difference every dayWhat We OfferCareer growth and movement opportunities within our networkOn going education and trainingRobust Benefits PackageGenerous PTO to promote worklife balanceSpecial Interest GroupsReferral Bonus Programtop leader number of employee referrals in the industryWellness ProgramsEmployee Discount ProgramsSupportive cultureAwards RecognitionFlexible Scheduling Rewarding CompensationK with company matchClinical specialty opportunitiesHartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island Our physician led medical group enjoys an excellent reputation with patients and the medical community offering primary care urgent care and more than different specialtiesJob SummaryA busy Dermatology office is seeking a Patient Service Coordinator to support patients primarily through handling incoming and outgoing phone calls This role is key to creating a positive patient experience by facilitating clear communication among patients healthcare providers and clinical staff ensuring smooth and efficient office operationsAnswers incoming calls promptly and professionally evaluates priority and directs calls appropriately according to urgency and subject matter Provides outstanding and professional customer service to ensure efficiency and promote a positive patient experience Provide timely accurate and friendly patient access while adhering to clinical appropriateness and patient privacy standards Coordinating with clinical operations and providers transferring calls as necessary including handling complaints and escalationsReliable transportation is required with occasional travel between office locationsHigh school diplomaGED equivalent OR a minimum of years customer service experience preferred Year customer service experience in a fast paced medical officeEpic experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Start here and be part of something better High school diplomaGED equivalent OR a minimum of years customer service experience preferred Year customer service experience in a fast paced medical officeEpic experience preferredWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Start here and be part of something better