Job Title: Patient Relations Support

Our client in Rochester, NY is looking for hardworking, motivated talent to join their team.    Don’t wait… apply today!

Location: Rochester NY
Shift: 8am-4:30pm
Pay rate: $23

What will you be doing?

Compassionately communicates, mediates, investigates, and documents patient and guest complaints and grievances, working towards timely and satisfactory resolution. Understands and explains policies and procedures, and regulatory and accreditation standards, in response to patient complaints/grievances and patient experience. Enter complaints/grievance into electronic database and update database as needed Facilitate all communications from patient to staff members in a timely fashion. Provide data to all managers.

What do you bring?

Previous medical office background Previous customer service background (specializing in customer service resolutions)  High School / GED  Required Reliable transportation 

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.