RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: • Supports oncology patients and their caregivers through the health care system by providing access to supportive services and helping them overcome barriers to care. • Assists and navigates patients with identified external barriers as related to transportation, lodging, travel, and interpreter arrangements. • Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen’s Medical Center (QMC). II. TYPICAL PHYSICAL DEMANDS: • Required: finger dexterity, seeing, hearing, speaking. • Frequent: standing, walking, sitting. • Occasional: kneeling, climbing stairs, walking on uneven ground, reaching at and below shoulder level, stooping/bending, squatting, lifting usual weight of 10 pounds up to 25 pounds, pushing/pulling usual weight of 10 pounds up to 25 pounds, carrying usual weight of 5 pounds, reaching above shoulder level. III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. • May be required to work at The Queen’s Medical Center – West Oahu. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • Associate’s degree in a health related field; or two (2) years work experience in healthcare may be substituted for the educational requirement. B. EXPERIENCE: • Prior work experience in customer service or direct patient interaction. • Knowledge of Microsoft Office applications, i.e. Word, Excel, and PowerPoint. Equal Opportunity Employer/Disability/Vet