Patient Intake Coordinator
Insight Global
Job Description
A cancer treatment specialist group is seeking a Patient Intake Coordinator to support their growing needs. This team will be handling calls to get new patients registered and scheduled for an initial consultation appointment.
The new patient coordinator will obtain patient records, demographic information, referral information and they will input it into the system and schedule the patient for their initial consultation appointment with the provider. When inputting patient information they will also check the patients eligibility and verify their insurance. The ideal candidate will have the ability to multitask and navigate different systems while taking care of the patient and providing top tier customer service. In this role you will be handling about 40-50 patient calls daily. This position is based in Texas and will be remote.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
2 + yrs of healthcare experience registering and scheduling patients
Experience verifying patient insurance and checking their eligibility
Experience in a call center environment
Customer Service experience
Remote in Texas Oncology Experience
Experience with Athena
Experience with Leading Reach null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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