Remote, MO, USA
1 day ago
Patient Financial Services Representative
**It's more than a career, it's a calling.** MO-REMOTE **Worker Type:** Regular **Job Highlights:** **Qualifications:** Experience with hospital admissions, insurance authorization, and EHR required. **Schedule:** Full Time. Monday-Friday, 8:00am - 4:30pm CST **Starting Pay:** $18 (Offers are based on years of experience and equity for this role.) **Location:** Remote - reside in MO, IL, OK, or WI At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve. Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart. **Remote work:** This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance. *Candidates must reside in MO, IL, OK, or WI **Job Summary:** Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility. + Educates patient regarding financial assistance programs when appropriate. + Obtains patient demographic information and requests financial responsibility from the patient. + Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status. + Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs. + Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame. + Validates Master Patient Index according to departmental policy. + Interprets physician orders. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + No experience required PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Department:** 8701390033 Pre-Service **Work Shift:** Day Shift (United States of America) **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits) _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_
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