To effectively handle all Business Office correspondence.

Organizational Expectations

Ability to communicate effectively, both orally and in writing.

Ability to foster a cooperative work environment.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

Essential Functions

Answers inbound calls and posts payments to patient accounts.

Makes appropriate notes on patient’s accounts as needed.

Acts as first level reviewer for account billing issues before following escalation process.

Maintains confidentiality of all protected health information. 

Other duties as assigned.