Sentara Medical Group Hand Surgery Specialists Kempsville Office is now hiring a Full-Time Patient Care Specialist based in Norfolk, VA!

Hours: Monday-Friday 8a-5p, Dayshift. No weekend shifts required. NO NIGHTS or HOLIDAYS!

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. 

Education

HS DiplomaAssociate Level degree or higher in lieu of the required experience will be considered

Experience

3 years Customer Service experience required1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.92 - $25.38. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.