Polson, MT, 59860, USA
14 days ago
Patient Care Scheduler | Centralized Scheduling | Polson
This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Logan Health is seeking an Ambulatory Scheduler to join our team! You’ll be the first point of contact for patients—coordinating appointments, supporting providers, and ensuring a smooth experience across our clinics. This position is based in Polson, Montana, a beautiful community on the shores of Flathead Lake. Enjoy stunning mountain views, endless outdoor recreation, and a welcoming small-town atmosphere while making a meaningful impact. Why Join Us? + Work with Purpose – Help patients access the right care at the right time. + Career Growth – Build skills in scheduling, access operations, and clinic coordination. + Fantastic Location – Live and work minutes from Flathead Lake and the Mission Range. + Supportive Team – Collaborative environment with clear processes and training. What You’ll Do + Schedule, reschedule, and cancel patient appointments and procedures across specialties. + Answer high-volume calls, secure messages, and patient inquiries with exceptional service. + Provide clear pre-visit instructions and send reminders; document all interactions in the EHR. + Meet accuracy, productivity, and customer service metrics while protecting PHI (HIPAA). What We’re Looking For + High school diploma or equivalent required. + 1+ year of healthcare scheduling, medical office, or call center experience preferred. + Strong computer skills with EHR/EMR and scheduling systems; medical terminology preferred. + Strong communication, problem-solving, and multitasking skills with attention to detail. + Team-oriented, patient-focused, and comfortable in a fast-paced environment. Benefits & Perks + Comprehensive health coverage: medical, dental, and vision + Retirement plan with employer contribution + Generous paid time off plus paid holidays + Tuition assistance/education reimbursement and career development + Employee Assistance Program (EAP) and wellness resources Ready to Join Us? Take the next step in your career with Logan Health—and make a difference in the lives of patients while enjoying the incredible lifestyle Polson has to offer. Apply today! Shift: Day Shift - 8 Hours (United States of America) Monday - Friday, NO WEEKENDS OR HOLIDAYS! Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: + Criminal background check + Reference checks + Drug Screening + Health and Immunizations Screening + Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.
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