Description We are looking for a dedicated Patient Care Coordinator to join our team in Oak Harbor, Washington. In this Contract-to-Permanent role, you will play a vital part in ensuring seamless patient experiences by managing appointments, maintaining accurate records, and supporting clinic operations. This position offers an excellent opportunity to work in a dynamic environment where your organizational and interpersonal skills will be highly valued. Responsibilities: • Conduct outbound calls to patients to confirm appointments and provide outstanding customer service. • Accurately schedule and manage appointments to meet clinic goals and budgets. • Maintain and update patient records in the Sycle system, ensuring all information is accurate and current. • Prepare patient charts, check patients in and out of appointments, and process orders and invoices. • Perform weekly inventory audits and manage stock and custom orders to ensure accuracy. • Handle payment collection, assist patients with financing applications, and complete end-of-day financial reports and settlements. • Maintain a clean and welcoming clinic environment while adhering to safety and infection control protocols. • Develop a basic understanding of hearing instruments to assist with troubleshooting and patient inquiries. • Collaborate effectively with clinic staff to achieve team and corporate objectives. • Ensure the confidentiality of all patient and business information. Requirements • Minimum of 2 years of experience in customer service or patient care; sales experience is a plus. • Strong attention to detail and ability to work with a high degree of accuracy. • Proven ability to multitask and work efficiently in a fast-paced environment. • Willingness to learn and adapt to new computer systems and applications. • Detail-oriented approach with excellent interpersonal and communication skills. • Experience working in a team environment to achieve monthly goals preferred. • Familiarity with the senior population is an advantage. • Organized and able to thrive in busy environments while maintaining a positive attitude. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .