Job Description Day to Day: Obtain insurance coverage and demographic info before treatment. Educate patients on insurance benefits, co-pays, deductibles, and out-of-pocket costs. Assess financial ability and discuss payment arrangements. Explain financial assistance programs and help complete forms. Complete Patient Cost Estimate forms based on diagnosis and coverage. Prepare reimbursement and liability forms for patient signature; send to billing. Request insurance pre-authorizations or referral codes from Clinical Reviewer. Review patient account balances and flag patients for front desk follow-up. Ensure co-pay amounts are correctly entered or communicated to front desk. Verify and update insurance and demographics at each visit per SOPs. Stay current on financial aid programs and build relationships with providers. Maintain confidentiality and comply with HIPAA, state, and federal guidelines. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Haves: Strong understanding of insurance coverage, benefits, and terminology. Proficiency in Microsoft Office (Word and Excel) and healthcare systems. Excellent verbal communication and interpersonal skills. Completion of required e-learning courses within 90 days of hire. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.