Specific Responsibilities for this Role

Great customer entering establishment. Answer patients’ queries, provide relevant information to patient about insurance companies procedures and policies. Count money in cash drawers at the beginning of shift to ensure that amount is correct. Compute and record totals of transactions. Collecting cash as per payment slip. Track the correct service with price as per request by the doctor. Receive payment by cash, cheque, credit card and vouchers. Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form. Issue receipt & detailed summary of bills. Resolve customer complaints. Updating in patients bills. Informing interim In –patient billing summary to patient daily Submitting daily claim forms and related documents to accounts. Submitting previous day collecting to accounts. Compiling and maintaining of reports and records