Salary Range: $19.36 - $26.68 Pay rates are determined based on experience and internal equity. Position Summary: + Analyze billing elements for timeliness, accuracy and completeness to comply with contractual and regulatory requirements. + Works with other departments to capture all coding and billing elements. + Assists patient in addressing insurance payment questions. + Performs financial assistance screening for uninsured patients and identifies resources to assist the patient/family with financial planning when applicable. + Coordinates resources to aid in direct patient payments of claims when necessary. + Utilizes a variety of technical platforms including the District’s integrated information system, and external systems + Responds appropriately and timely to telephone and verbal requests. + Provides feedback to Director of reimbursement situations that may result in risk management action. + Must work well under stress or tight deadlines. + Must work well with supervisors, co-workers, patients/residents, family members and visitors. District Responsibility: + Support of the District Mission and Values + Demonstrate Respect, Professionalism and Courtesy to all patients, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”. + Constantly use C-I-CARE principles when communicating with others. + Performance Improvement Activities + Professional Development Position Duties/Responsibility: + Assist with Registration responsibilities, including switchboard/reception + Verify insurance coverage and obtain insurance authorization when applicable. + Determine when assistance is needed from other departments and/or Director and follow through to insure that patient care is not compromised. + Other duties assigned by supervisor Essential Functions: + Ability to use computer keyboard, telephone and insurance eligibility determination equipment + The ability to be supervised. + The ability to work as a Team member. + The ability to have positive personal interactions with staff, patients/residents and visitors. Position Qualifications: + Education: High School diploma or equivalent. + Experience: Previous office/hospital experience preferred. + Certifications: None necessary. + Skills/Ability: Excellent verbal skills required. Exhibits the ability to organize multiple assignments and follow through with accuracy. Exercises good judgment under stress. Demonstrates maturity, initiative, emotional stability, tact and poise. + LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.