**All the benefits and perks you need for you and your family** **:** Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support **Our promise to you** **:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule** **:** Full Time **Shift** :Days **Location** **:** 3000 MEDICAL PARK DR, Tampa, 33613 **The community youll be caring for** **:** AdventHealth Medical Group West Florida Rollover PDO with service year increases in accrua Comprehensive benefits package; including tuition reimbursement and matching 403b plan Patient facing positions receiving company paid initial sets of scrubs Company Discount programs Growing Organization Reimbursement for clinical position certifications **The role youll contribute** **:** The Patient Account Representative is responsible for maintaining patient accounts by assisting Physician staff and the Central Billing Office to resolve issues related to Revenue Cycle. The Patient Account Representative may provide training to the Physician practices to facilitate resolution of patient accounts by training about insurance companies, government agencies and patients in the payment for services that have been provided. The Patient Account Representative will respond to questions, research discrepancies and insurance denials while following Florida Hospital policies and procedures for billing and account management. **The value youll bring to the team** **:** Work with offices to resolve billing tasks to prepare claims for submission to insurance companies Work directly with the Physician practice and/or patient to get a claim processed and paid Review and assist Physician office and Central Billing Office with appeals of unpaid and denied claims Work tasks related to RTE and claim denials to find resolution and obtain payment Verify patients' insurance coverage through eligibility system, contacting patient or calling insurance company Qualifications **The expertise and experiences youll need to succeed** **:** High School Grad or Equiv 1 years experience working in health care or completed a certificate or degree from a medical billing program Experience working with ICD-9, ICD-10 and CPT coding Insurance and A/R experience specific to eligibility, authorizations and claim denials This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Patient Financial Services **Organization:** AdventHealth Medical Group West FL **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25026206 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.