San Bernardino, CA, 92411, USA
2 days ago
Patient Access Supervisor
Description We are looking for an experienced Patient Access Supervisor to join our team on a 3-month contract basis in San Bernardino, California. In this role, you will oversee patient registration operations, ensuring efficiency and compliance with organizational policies. You will play a key part in guiding a team of professionals while supporting the department's workflow and overall performance. Responsibilities: + Analyze and display operational data in meaningful formats for decision-making + Develop and communicate department policies, procedures, and business documentation + Prepare and present management reports, including key performance indicators related to wait/service times, staff productivity, accuracy, and patient satisfaction + Oversee patient incident reporting and customer feedback systems + Conduct special studies as needed to support departmental performance + Develop and manage associate work schedules and assignments for cost-effective staffing + Ensure optimal workflow and staff utilization to meet department demands + Act as a technical advisor and resource for staff and leadership + Disseminate policy/procedure updates and ensure compliance + Provide leadership and coverage support across departmental divisions as necessary Requirements + Minimum 4 years of experience in a hospital Patient Registration Department, physician office setting, healthcare insurance company, revenue cycle vendor, or a similar revenue cycle role + At least 1 year of supervisory experience is strongly preferred + Minimum 2 years of experience in a customer service role, preferably within the healthcare industry + Strong analytical, communication, and organizational skills + Ability to lead a team of 15 and manage workflows effectively + Comfortable working Monday through Friday night shifts from 3:00 PM to 11:30 PM + No professional license or certification required TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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