POSITION PURPOSE A Patient Access Specialist serves as the first point of contact for Froedtert South.  The position is accountable for appointment scheduling, patient check-in and check-out, registration, worker compensation coverage management, patient message collection and routing, and departmental support. MINIMUM EDUCATION REQUIRED High School or GED MINIMUM EXPERIENCE REQUIRED 6 months – 1 year LICENSES / CERTIFICATIONS REQUIRED Formal education beyond high school in Business or Healthcare or equivalent experience preferred. KNOWLEDGE, SKILLS & ABILITIES REQUIRED Experience in a health care business or receptionist environment. Excellent computer and customer services skills.  Knowledge of medical terminology. Familiarity with internet, email and Microsoft office. Effective written and verbal communication skills required. Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity. Experience in patient registration. PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES Schedules, reschedules and cancels patient appointments Executes pre-arrival registration by adhering to registration standards Accurately identifies and enters patient’s worker compensation insurance Performs check-in/check-out functions for patient appointments Collects all applicable self-pay payments for services Takes messages (telephone and in-person) Proficient use of healthcare software utilizing established standards