We are so glad you are interested in joining Sutter Health!

Organization:

MHLB-Memorial Hospital Los Banos

Position Overview:

Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.

Job Description:

EDUCATION

HS Diploma or equivalent education/experience

EXPERIENCE

1 year as typically acquired in a similar environment.

SKILLS AND KNOWLEDGE

Basic knowledge of insurance policies and procedures, as well as patient billing.Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.Ensure the privacy of each patient’s Protected Health Information (PHI).Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Varied

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $0.00 to $0.00 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ​