**Employment Type:** Full time **Shift:** Day Shift **Description:** **JOB REQUIREMENTS:** + High School Diploma or Equivalent, with business curriculum preferred and at least 1 year of customer service experience. + Act 33/34 and 72 Clearances + Pre-Employment drug screening **SCHEDULE: (** This is a non-exempt, hourly position) Full Time: 37.5-hour work week, Monday through Friday, Day light with flexibility to cover other sites based on the needs of the unit. **GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)** + 403B with employer match + Paid Time Off (PTO) + Medical, Dental, Vision + Life Insurance + Paid Holiday Days + Plus more……… **JOB DESCRIPTION SUMMARY:** The Patient Access Representative works on a team to coordinate our medical provider and therapist’s schedules, performs clerical and administrative functions (prepping correspondents, sorting mail and faxes, scanning); answers the office telephone; schedules, reschedules and cancels patient appointments; and verifies and maintains patient demographic and insurance information, which may include insurance authorizations. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned. **ABOUT THE ROLE:** This Patient Access Representative position is designed to provide high quality service to all individuals served and customers in a courteous and professional manner. We are looking for a professional that has the experience with clerical/administration functions, confidentiality, multi-tasking and works well within a team-based approach. This position is expected to perform clerical and administrative duties in order to maintain program and registration operations, including: communications, data entry, filing, bookkeeping, scheduling, payee reimbursement, Insurance registration and the basic coordination of day-to-day services. Follow all established documentation, policies and procedures. Prioritize daily tasks based on deadlines, urgency of needs and departmental policy. Other duties as assigned. **ABOUT YOU:** We need a friendly outgoing professional capable of providing excellent customer service while multitasking, meeting deadlines, and the ability to work with a team or alone. Sound like you? Apply today! **ABOUT PITTSBURGH MERCY:** We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: + Mental illness and substance abuse + Physical health needs + Intellectual disabilities + Traumatic events or circumstances, including homelessness + abuse **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran