Patient Access Representative **Southwest Health** 1 Positions ID: 66597 Posted On 04/24/2025 Refreshed On 06/25/2025 **Job Overview** **Requirements** + Must have a high school diploma, GED, or equivalent. + Six months to one year experience with customer relations required + Knowledge of basic office procedures/equipment and computer systems required + Familiarization with medical terminology and prior health care experience preferred + ​Certification in Basic Life Support (BLS) preferred. **Work Hours** + We are seeking a full-time (40 hours/week) Patient Access Representative to work days in our Orthopedic Institute. + We are seeking a full-time (40 hours/week) Patient Access Representative to work days in our Specialty Clinic. + We are seeking a full-time (36 hours/week) Patient Access Representative Float to work daytime and evening shifts. Work hours will vary based on departmental needs. **Job Summary** The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner **Contact Information** Southwest Health Attn: Human Resources 1400 Eastside Rd Platteville, WI 53818 Phone: (608) 342-0998 Email: hr@southwesthealth.org Fax: (608) 342-5015 Primary Contact 13894 Miranda Koch HR Generalist, Human Resources 608-342-4796 Phone Phone Phone Fax hr@southwesthealth.org Email True False True **Job Details** Categories Health Care Location Platteville, WI Job Type Employee Full/Part Full or Part Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan PTO (Paid Time Off) Tuition Reimbursement **Qualifications** Education High School/GED Company ID 1250 Job REQ # \# Positions 1 Start Date 20250424 End Date 20251229 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Patient Care Technician-Emergency Department UnityPoint Health Finley Hospital Patient Care Technician-Emergency Department UnityPoint Health Finley Hospital Inpatient Pharmacist Full Time MercyOne Customer Service Representative Cottingham & Butler/ SISCO RN-Inpatient Acute Rehab UnityPoint Health Finley Hospital Occupational Therapist-Inpatient UnityPoint Health Finley Hospital Physical Therapist- Inpatient/Outpatient UnityPoint Health Finley Hospital RN-Inpatient Acute Rehab UnityPoint Health Finley Hospital Client Service Representative Cottingham & Butler/ SISCO Physical Therapist -- Inpatient Acute / Rehab / Ou MercyOne **Share this Job** Southwest Health **About the Company** **Southwest Health** is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin. We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health’s fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience. Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.