This role is responsible for performing patient registration and delivering essential administrative support to designated departments. Key duties include collecting and verifying accurate demographic and insurance information, confirming required authorizations and referrals, and entering data into the registration system. The position also involves discussing estimated financial responsibility with patients, collecting payments, and identifying those who may benefit from financial assistance—referring them to counseling services as appropriate. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Join Logan Health in Beautiful Polson, Montana! Are you a detail-oriented, compassionate professional with a passion for helping others navigate their healthcare journey? Join our dynamic team at Logan Health Polson, where every day you’ll make a meaningful impact in a close-knit, supportive community—surrounded by the breathtaking beauty of Flathead Lake and the Mission Mountains. Why Work in Polson? Polson is a vibrant lakeside town offering endless outdoor adventures, a welcoming small-town atmosphere, and stunning Montana scenery. Whether you enjoy paddle boarding after work, hiking with breathtaking views, or a tight-knit community with a slower pace of life, Polson is the perfect place to live, work, and thrive. About the Role: As a Patient Access Representative, you’ll serve as a vital first point of contact for patients and families. You’ll ensure a seamless experience by accurately gathering and verifying information, checking insurance eligibility, collecting payments, and supporting clinical teams through exceptional administrative service. What You'll Do: + Register patients according to priority and clinical protocol. + Verify demographic and insurance information with precision and care. + Calculate out-of-pocket costs and communicate financial responsibilities. + Collect and process payments for current and prior balances. + Refer self-pay patients to financial counseling when needed. + Maintain knowledge of Medicare, Medicaid, third-party payers, and pre-authorization guidelines. + Identify opportunities for process improvement and share insights with leadership. + Support efficient clinic operations through accurate documentation and communication. + Maintain attendance and professionalism in alignment with Logan Health’s standards. Qualifications: + Minimum of 1 year of customer service experience preferred. + Experience in registration, billing, insurance verification, or medical office preferred. + Knowledge of medical terminology and medical coding is a plus. + Associate’s or Bachelor’s degree preferred. + Strong computer skills including Microsoft Office and the ability to learn new systems. + Excellent communication, critical thinking, and organizational skills. + Ability to maintain professionalism and confidentiality at all times. Benefits of Joining Logan Health: While this is a PRN (as needed) role, working at Logan Health opens the door to a wide network of career growth opportunities and a culture committed to your success and well-being. Depending on status and eligibility, our comprehensive benefits may include: + Competitive pay + Paid training and development + Opportunities to transition to full-time roles + Access to wellness programs, meal discounts, and more Ready to bring your compassion and administrative skills to a team that truly cares? Apply today and grow your career at Logan Health – where purpose meets possibility, and nature is just outside your window. Shift: Variable (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: + Criminal background check + Reference checks + Drug Screening + Health and Immunizations Screening + Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.