**DESCRIPTION** **Essential Duties and Responsibilities:** The essential duties of the position include the following. Other duties may be assigned. **Key Functions** : + Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. + Provides excellent customer service to patients by listening and appropriately serving patients. + Contributes to an overall positive work atmosphere through actions and attitude. + Relays relevant information to the appropriate internal staff. + Follows practice procedures for appointment entry, check-in and/or check-out processes. + Participates in office meetings and educational activities. + Maintains work area in neat and orderly manner. + Complies with HIPAA procedures. + Other duties as assigned. **Why Choose Us?** + **Collaborative Environment** : Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported. + **Work-Life Balance** : We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you. + **Competitive Compensation** : Enjoy a competitive salary and benefits package that reflects your skills and dedication. + **Incredible Culture** : Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients. **Benefits:** + **Healthcare Options** : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount + **Dental & Vision Insurance** + **401(k) with Annual Employer Contributions** + **Additional Coverage** : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more + **Employee Assistance Program (EAP)** : Employer-paid support for life’s challenges + **Generous Paid Time Off** : + Up to 2 weeks of PTO starting out. (Increases with tenure) + 7 paid holidays + 2 floating holidays **REQUIREMENTS** **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education/Experience:** High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience **Company:** Orthopedic Associates of Flower Mound **Job Type:** Full-time **Address:** 5000 Long Prairie Rd, Flower Mound, TX, 75028