Apply Job Type Full-time Description

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned. Key Functions:

Has to train in all areas: Check in/out, Chart Auditing, Call Center functions.Provides excellent customer service to patients by listening and appropriately serving patients.Contributes to an overall positive work atmosphere through actions and attitude.Relays relevant information to the appropriate internal staff. Follows practice procedures for appointment entry, check-in and/or check-out   processes.Participates in office meetings and educational activities.Maintains work area in neat and orderly manner.Complies with HIPAA procedures.Other duties as assigned.

Chart Audits/Superbill Prep

Print Superbills for every Physician and Physician Assistant (PA) who are in clinic for the day you are working onPrint Cover Sheets for same as aboveVerify Insurance in Athena or using additional websites if necessaryEnsure insurance is active and we are in networkEnsure if Referral is required, we have oneAt the bottom of the superbill, note the Allocation set (90/10, 80/20, etc.) or Co-Pay amount and highlight.Note Deductible Remaining and/or Out of Pocket (OOP) Remaining. If both are met, note Ded/OOP Met then in the Drop-Down Chart Alert box, type in the date, “OOP Met”, and your initialsIf the patient is coming in for a Post Op appointment, write in the global period ending date at the bottom of the superbill. Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.