**DESCRIPTION** **Essential Duties and Responsibilities:** The essential duties of the position include the following. Other duties may be assigned. Key Functions: + Has to train in all areas: Check in/out, Chart Auditing, Call Center functions. + Provides excellent customer service to patients by listening and appropriately serving patients. + Contributes to an overall positive work atmosphere through actions and attitude. + Relays relevant information to the appropriate internal staff. + Follows practice procedures for appointment entry, check-in and/or check-out processes. + Participates in office meetings and educational activities. + Maintains work area in neat and orderly manner. + Complies with HIPAA procedures. + Other duties as assigned. **Chart Audits/Superbill Prep** + Print Superbills for every Physician and Physician Assistant (PA) who are in clinic for the day you are working on + Print Cover Sheets for same as above + Verify Insurance in Athena or using additional websites if necessary + Ensure insurance is active and we are in network + Ensure if Referral is required, we have one + At the bottom of the superbill, note the Allocation set (90/10, 80/20, etc.) or Co-Pay amount and highlight. + Note Deductible Remaining and/or Out of Pocket (OOP) Remaining. If both are met, note Ded/OOP Met then in the Drop-Down Chart Alert box, type in the date, “OOP Met”, and your initials + If the patient is coming in for a Post Op appointment, write in the global period ending date at the bottom of the superbill. **REQUIREMENTS** **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education/Experience:** High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience. **Company:** OrthoTexas Physicians & Surgeons **Job Type:** Full-time **Address:** 4780 N Josey Lane, Carrollton, TX, 75010