POSITION SUMMARY: This position is responsible for in-depth knowledge of assigned Epic scheduling and eligibility systems. The Patient Access Application Analyst conducts regular day-to-day communication, reviews the software, demonstrates a deep understanding of business operations, and works with multiple teams, including vendor, project team(s), Business Representatives/Subject Matter Experts, and end users. This position will routinely perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with vendor applications; and will design, build, test, install and maintain Epic solutions. QUALIFICATIONS: Education, skills, and experience: + AA Degree in Business, health care administration, clinical discipline, or related field required; may substitute work experience for degree. + Strong oral, written, and presentation communication skills required. + Prior experience in analysis, optimizing, and process improvement of clinical or healthcare-related systems or workflows preferred. + Prior experience with patient scheduling and eligibility workflows and/or systems preferred. + Prior experience in creation of system documents, including but not limited to workflow documentation and standard operating procedures preferred. + Prior experience in system testing and remediation preferred. + Successful completion of aptitude test required