Company Description

insightsoftware is a global provider of comprehensive solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity. Learn more at insightsoftware.com

Job Description

We are seeking a dynamic Partner Success Manager to join our team in London, United Kingdom. In this role, you will be responsible for developing and nurturing strategic partnerships to drive mutual growth and success. As a key member of our partner success team, you will serve as the primary point of contact for our partners, ensuring their satisfaction and maximizing the value of our partnerships.

Develop and execute partner success strategies to drive adoption, retention, and growthServe as the main point of contact for assigned partners, building strong relationships and addressing their needsCollaborate with partner teams to ensure seamless end customer onboarding and integrationMonitor partner performance metrics and provide regular reports and insightsIdentify and pursue upsell and cross-sell opportunities within the partner ecosystemConduct regular business reviews with partners to assess performance and set goalsDevelop and deliver training programs to educate partners on our products and servicesWork closely with the sales team to support partner-driven revenue growthProactively identify and resolve partner issues to maintain high satisfaction levelsStay informed about specific product lines, industry trends and competitive landscape to provide strategic guidance to partners

QualificationsBachelor's degree in Business, Marketing, or related fieldExperience in partner management, account management, or similar roleProven track record of building and maintaining strategic partnershipsStrong communication and interpersonal skills with the ability to engage at all levels of an organizationExcellent project management skills with the ability to manage multiple partners and initiatives simultaneouslyProficiency in data analysis and reporting, with the ability to translate data into actionable insightsExperience with CRM software, preferably SalesforceExperience with Customer Success Platforms, such as Totango or GainsightStrong presentation and public speaking skillsDemonstrated ability to drive partner growth and successUnderstanding of SaaS or technology industry preferredKnowledge of partner ecosystems and channel salesAbility to travel as needed to meet with partners and attend industry events

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **

insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

Background checks are required for employment with insightsoftware, where permitted by country, state/province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.