About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/. About our Team : Our world-class sales team is dedicated to delivering value and meaningful solutions to customers across the globe. As part of the Global Alliances business, you’ll help key partners address complex risk challenges through LexisNexis data-driven offerings. You will join a collaborative, high-performance team in a business enjoying significant growth and be part of a global FTSE 100 group, well regarded in the industry About the Role : As a Partner Success Manager, you will be responsible for supporting and growing strategic partner relationships across the EMEA region. This role focuses on partner retention, identifying upsell opportunities, supporting renewals, and ensuring ongoing satisfaction with LexisNexis Risk Solutions’ data and analytics offerings. You will collaborate closely with the Sales and Product teams to align partner success with business objectives. What We’re Looking For : + Manage day-to-day relationships with existing partners across EMEA to ensure satisfaction and retention. + Identify and support upsell and cross-sell opportunities within the partner portfolio. + Proactively manage renewals and monitor account health. + Provide basic product support, usage training, and reporting to partner contacts. + Maintain accurate and up-to-date records in Salesforce CRM. + Coordinate internally to resolve partner issues around contracts, billing, or technical support. + Support implementations and provide feedback to internal stakeholders to improve partner experience Qualifications : + 1–3 years of experience in account management, customer success, or partner management, ideally in Financial Services, SaaS or Risk/Compliance. + Proven ability to build and maintain strong client relationships. + Strong communication, organisational, and time management skills. + Experience working with CRM systems like Salesforce. + Collaborative team player with a solution-focused mindset. + Bachelor’s degree or equivalent experience preferred. Culture and benefits:· Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.