WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

PARTNER OPERATIONS - EPIC GAMES STORE What We Do

The Store Operations & Release Management team within the Epic Games Store works closely with external partners and our Account Management, Technical, Marketing, Social, QA, and many other internal teams to drive the product release effort as we build and maintain the premier multi-platform storefront across PC and Mobile.

What You'll Do

Epic Games is looking for an experienced Partner Operations Release Manager to oversee and coordinate the end-to-end release process for products onboarding to the Epic Games Store (EGS). In this position, you will work closely with internal teams to cultivate and deliver a best-in-industry experience for external EGS partners.

In this role, you will Educate and empower partners to submit accurate content for their products and pages Validate product, offer, page, and build readiness Equip partners with the tools and information needed for a successful launch Provide transparency on release status and risks to internal stakeholders Encourage partners to take full advantage of EGS features, from Cloud Saves to Epic Account Services Utilize standardized tools and processes for harmonious engagement and a consistent user experience Actively contribute insights and help drive tool and process improvements within EGS What we're looking for 3-5 years of partner operations, release management, production experience, or similar Proven tolerance for ambiguity and ability to adapt priorities to meet business needs Exceptional communication skills with experience in external partner engagement Excellent organizational skills with strong attention to detail Demonstrated ability in process improvement and development Familiarity with JIRA, Confluence, and Salesforce Preference for applicants with exposure to the Gaming Industry or similar marketplace release processes Excels at leaving things better than they found them; constantly pushing for improvements in our process, tools, documentation, quality, and partner experience

This role is open to multiple locations across the US (including CA, NYC, & WA).

Pay Transparency Information

The expected annual base pay range(s) for this position are detailed below. Each base pay range is relevant only for individuals who are residents of or will be expected to work within the specified locale. Compensation varies based on a variety of factors, which include (but aren’t limited to) things such as skills and competencies, qualifications, knowledge, and experience. In addition to base pay, most employees are eligible to participate in Epic’s generous benefit plans and discretionary incentive programs (subject to the terms of those plans or programs).

New York City Base Pay Range$111,384—$163,363 USDCalifornia Base Pay Range$98,018—$143,759 USDWashington Base Pay Range$89,107—$130,690 USDABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.