Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:Partner Operations Manager

Position Summary:As an integral member of the team, you will leverage your project management expertise and proven ability to work cross-functionally to proactively drive initiatives forward, anticipating challenges and identifying risks early. You will play a key role in developing and executing operational strategies while fostering high-impact partnership models that deliver measurable, sustainable health outcomes. You will be responsible for creating, refining, and maintaining comprehensive project plans that span multiple functional areas, ensuring strong performance tracking and keeping both internal and external stakeholders fully informed on progress, milestones, and potential risks.

Job Description:

Primary Responsibilities

Provides support to the team as it relates to execution of assigned operational workstreams (Provider Engagement, Care Management, etc.)Contributes to the development of the client operating plan and participates in relevant solutioning efforts to address any identified gaps.Develops, maintains, and tracks execution of the project plan needed to implement the annual operating plan.Proactively identifies cross-functional risks and escalates as needed. Develops and enhances project plan dashboards. Proactively identifies improvements to effectively communicate progress, risks, issues, etc.Facilitates internal account governance, especially team meetings.Participates in key client meetings, including operational performance meetings. Owns and develops operational relationships with the client.Independently handles administrative tasks, including meeting scheduling, taking meeting minutes and following up on action items.Guides the successful planning and execution of special projects and initiatives in the account.Provides cross-functional support to develop of operational and performance reporting.Develops fluency in all aspects of the Lumeris model.Keeps abreast of current industry, market and policy landscape. Develops subject matter expertise in one or more of the aforementioned areas.  Collaborates with internal teams to identify opportunities for improvement of our overall operating model.Participates in cross-market discussions to identify opportunities to deploy or export newly identified best practices.

Qualifications

Bachelor's degree or equivalent3+ years of client facing experience within the healthcare domain or the knowledge, skills, and abilities to succeed in the roleAmple experience working with health systems in strategy, operations, or financeWorking knowledge in any of the following areas: Medicare Advantage, Medicare Shared Savings Program (MSSP), Managed Medicaid and DSRIP, Commercial HIX, managed care regulations, quality reporting, care management, population management, ACO strategy implementation and operations, and supporting providers in risk-based contractsStrategic and entrepreneurial outlook with strong collaboration skillsAbility to operate in a fast-paced and dynamic environmentFirm teamwork and communication skillsFirm knowledge of the U.S. healthcare systemStrong client-facing and interpersonal skills with the ability to foster relationships

Working Conditions

While performing the duties of this job, the employee works in normal office working conditions.

#LI-Remote

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$84,600.00-$113,775.00

Benefits of working at Lumeris

Medical, Vision and Dental Plans

Tax-Advantage Savings Accounts (FSA & HSA)

Life Insurance and Disability Insurance

Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

Employee Assistance Program

401k with company match

Employee Resource Groups

Employee Discount Program

Learning and Development Opportunities

And much more...

Be part of a team that is changing healthcare!

Member Facing Position: No- Not Member or Patient Facing Position

Location:Remote, USA

Time Type:Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.